Privacy Policy

1. Information We Collect

We collect information you actively provide when using our service, including but not limited to: account information (public profile provided by OAuth providers during social login), subscription records, watch history, search history, and device identifiers (such as device ID or anonymous session ID). We also store and manage the above data through third-party services (such as Supabase).

2. How We Use Your Information

We use collected information to: (a) provide and improve streaming services, including content recommendations and watch history; (b) process subscriptions and payments (via Stripe); (c) authenticate accounts and ensure security; (d) comply with legal obligations; (e) communicate service-related notices with you.

3. Information Sharing and Disclosure

We do not sell your personal information. We only share data in the following circumstances: (a) transmitting necessary information to payment service providers (Stripe) to process subscriptions; (b) transmitting necessary information to authentication service providers (Supabase) to provide authentication services; (c) complying with legal requirements or responding to government requests; (d) protecting our legitimate interests from harm.

4. Data Security

We employ industry-standard security measures to protect your data, including encrypted transmission (HTTPS/TLS), access controls, and regular security reviews. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute data security.

5. Third-Party Services

PopularReels uses the following third-party services: (a) Supabase (authentication and database hosting); (b) Stripe (payment processing). Each third-party service has its own privacy policy, and we recommend that you carefully review their privacy terms before use.

6. Data Retention

We retain your data until: (a) your account is deleted; (b) you request data deletion; or (c) the legal retention period expires. After account termination, we will delete or anonymize your personal information within a reasonable time.

7. Your Rights

You have the following rights regarding your data: (a) access to your personal information; (b) correction of inaccurate information; (c) deletion of your personal information; (d) objection to or restriction of certain data processing; (e) data portability. To exercise the above rights, please contact us through the Platform's contact methods.

8. Cookies, Pixels and Advertising

We use two categories of cookies and tracking technologies: (a) Essential cookies — used to maintain login sessions, security, and payment flows; (b) Advertising and analytics cookies / pixels — we integrate Meta (Facebook) Pixel and the Conversions API (CAPI) to measure advertising performance, attribute conversions, and show you more relevant ads. We transmit event data (such as page visits and subscription completions) to Meta, which may include hashed email, IP address, device identifiers, and subscription amounts. Meta processes such data on its platform under its own Privacy Policy (https://www.facebook.com/privacy/policy). You can disable cookies in your browser settings or limit ad tracking at the system level (iOS App Tracking Transparency / browser privacy settings), though this may affect some features.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we discover that personal information from children under 13 has been collected, we will delete such data immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. For significant changes, we will notify you by posting a notice on the Platform or by sending an email. Continuing to use the service after changes take effect constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data subject rights (access / correction / deletion / portability), or wish to submit a privacy-related complaint, please contact us at:

[email protected]

We will respond to your request within 30 days of receipt.